Welcome to [HOSPITAL NAME]'s Cardiac Intensive Care Unit (CICU). Our staff is committed to providing you with the best care and helping you through this very difficult time.

We encourage your questions and input. Please share any information you feel may help better in care for you.

We are honored you have chose [HOSPITAL NAME] in your time of need.

Patient Inquires

The nurse will accept inquires from your designated caller 24 hours a day. All other callers will receive a condition only and be referred to the designated caller for further information. This is done to protect your privacy and reduce interruptions to the nurses caring for you.

Family Information Line
[PHONE NUMBER]

Critical Care Waiting Room
[PHONE NUMBER]

We ask you not call between [BEGIN TIME] and [END TIME].

Parking

Parking is available in the [LOCATION].

Visitors Lounge

The visitors lounge is on the [LOCATION]. The lounge is open 24 hours a day. Volunteers are periodically available to answer questions.

The lounge serves all the adult critical care units. There are recliners for family members staying for extended periods of time. We ask that your family go to the lounge after their visit if they wish to remain longer or wait for the doctor.

Visiting Policy

We ask that you adhere to the following:

• Only [NUMBER] visitors at a time
• Limit of [MINUTES] minutes per visits
• We ask no children under the age of [AGE]
• The unit is closed to visiting from [BEGIN TIME] to [END TIME] while nurses compile reports on their patients. Please ask questions regarding your family
  members after this time. This also ensures patient confidentiality.

Exceptions may occasionally be made. These need to be cleared with the nurse caring for the patient.

Gift Shop

The gift shop is located on the first floor near the main entrance. The hours are [BEGIN TIME] to [END TIME].

Cafeteria

The hospital cafeteria is located in the [LOCATION]. It serves a variety of foods, including hot meals, salads, sandwiches and soups. The cafeteria is closed from [BEGIN TIME] to [END TIME].

Smoking

Smoking is allowed outside of the hospital. There are benches and sheltered areas on the [LOCATION] side of the building.

Pastoral Care

We welcome visits from your own pastor, minister or priest. We also have a chaplain available within the hospital to assist in meeting the patient's and families' spiritual needs. Please notify the nurse if you wish to speak with the hospital chaplain. The hospital also has a chapel on the second floor in the South Wing. It is open 24 hours a day